Questions about pre-orders
Our pre-order items correspond to a new collection. The add to cart button is replaced with “pre-co | pre-order.” If the “add to cart” button appears, that means it's in stock.
The maximum deadline is 45 days. A shipping email will be sent to you when it is ready. The delivery time may be shorter depending on the items.
If you have an IN STOCK item and a PRE-ORDER item in your cart, everything will be sent to you when the pre-order item is ready. We consider this practice to be the best for our planet. If, however, you wish to have your item IN STOCK before then, we suggest you place two separate orders. One for your IN STOCK item and one for your PRE-ORDER item.
Once the collection is in stock, we do not have all the sizes in all the colours left. By pre-ordering you are sure to have the item you want in the colour and size of your choice.
Yes, as long as the order has not been processed. Contact [email protected] for any questions.
Questions about orders
We offer free delivery to Canada for purchases over $250 (before taxes). Below $250 in Canada this may vary depending on your delivery address.
USA: $30
Rest of the world: $60
Usually 7 working days. It depends where you live and if you have a pre-order item in your order.
If your package is lost in transit please contact us at the following address: [email protected]
If your package has been notified as "delivered" we are not responsible. Please contact your chosen delivery service.
We accept returns against credit note within 14 days. No refunds will be made. We review every return. We reserve the right to decline a return if the item has been washed, worn or does not bear the original label.
* “slightly imperfect” and "samples" are final sale. We do not accept returns for items in those collection.
Any order placed in one of our partner stores cannot be processed by us. Please contact the store in question.
We do not make immediate exchanges. The deadline is 7 to 10 working days.
The software managing our stock does not allow us to make a “simple” exchange. We treat the exchange as a return. A gift card will be issued to you in order to purchase the new item.
* “slightly imperfect” and "samples" items are final sale. We do not accept exchanges for items in this collection.
*Any order placed in one of our partner stores cannot be processed by us. Please contact the store in question.
The issuance of a credit note will be sent to you generally within 7 to 10 business days following receipt of your return.
Our credit notes do not have a use-by date , you are therefore free to use it whenever you wish, on the item(s) of your choice (including sale items and final sale items).
As a small company and operating under the pre-order principle we produce especially for you. It would be difficult for us to remain sustainable if we had to reimburse you for each item.
During a sales period you cannot obtain a price adjustment if you purchased the item just before this period.
As mentioned above we treat exchanges as returns. During an exchange after a sales period, the gift certificate issued will be for the amount of the purchase and not the amount of the regular price. The difference will therefore be at your expense.
Sales help our business remain sustainable by ensuring our stock is sold. Subscribe to our Newsletter to find out when the next one will take place.
Questions about productions
Right here in Montreal.
Our knitwear is the only item we produce in Peru.
When we embark on production we look at several factors: quality, price, production speed, environmental impact, and working conditions. Regarding our knits, the best option to offer you quality knits at a reasonable price is not found here in Canada but in a sustainable workshop in Peru. They are handmade in the ancestral way with respect for human beings and animals.
We offer size XS, S, M, L and XL. Since FW23.24, we have revised our L and XL sizes to make them a bit larger. Eve Gravel sizing starts with the Eve Gravel template: A rather straight silhouette and a small waist. Eve Gravel wears size S at the top and S at the bottom.
Our cuts are often oversized, we recommend that you take your usual size. However, if you want a more fitted style, size down.
Questions about care
Natural materials require more maintenance and love :) Always look at our care instructions on the product page or on the label inside your garment. Natural materials always lose a small cm when washed. Always steam them to restore them to their usual shape.
Fill your sink with cold water and add a tablespoon of detergent. Opt for responsible washing and choose your detergent carefully. Place your garment in the water and swirl it gently. Empty your sink and refill your sink with clean, cold water. Rinse your garment gently and gently press it to remove excess water. Do not twist the garment, this could distort it. You can wrap it in a clean towel, pressing it to better remove the remaining water. Let it air dry by placing it on your drying rack.
Some detergent brands we recommend: The unscented company, Pure, Tru Earth, Tonic, Maison Lavande.
Terms of Service
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My approach is different from “fast fashion” in which we look for the trend of the moment and then move on to something else; I want my clothes to last over time.
– Eve Gravel
I would also say that natural materials are part of the brand's DNA and prints obviously, because I work with an artist each season to create unique prints. It makes me stand out in a way.
– Eve Gravel
Learn more
A pioneer in the field of local Quebec fashion, the brand was founded in 2002 by Montreal designer Eve Gravel. His creations highlight a universe that is contemporary, colourful and versatile. In all the collections there are a few daring pieces that elegantly punctuate the minimalist and timeless character of the brand. Each season, original prints are created in collaboration with Montreal artists, which makes the brand's creations all the more unique. The different collections generally also include some limited edition styles.
The creations of the Eve Gravel brand demonstrate the passion and attention to detail worn by the designer who attaches great importance to the quality of the cuts and materials. As often as possible made from natural materials, Eve Gravel clothing evokes relaxed femininity offering freedom of movement while reflecting a modern image. The brand offers models with unique details that will easily match a multitude of styles and will complement all types of wardrobe. Enough to satisfy all desires and allow everyone to express themselves freely through their clothes!
As part of the “slow-fashion” movement, we attach great importance to the ethical nature of our creations. In order to encourage more conscious and responsible consumption as much as possible, a central place is given to these values throughout our creative process.
Local production being at the heart of the company's philosophy , all Eve Gravel creations are imagined in our workshop located in the Mile-End district and entirely designed in Montreal. By remaining close to our manufacturers, we maintain good control over the production chain, thus supporting the local economy while reducing our ecological impact to the minimum possible. Consistent with our values, we emphasize the production of small quantities of quality clothing.
It is important to us that everyone involved in the production chain receives a decent salary and can work in pleasant conditions. Listening, teamwork and collaboration are qualities that make our living environment stimulating where everyone's contribution is valued and respected. We care about the relationships established with our partners and everyone is considered part of the great Eve Gravel team.