Shipping policy


Orders are processed on open business days only (Monday to Friday).  Order processing times can vary between 1-4 business days. Once the shipment had been picked up from our warehouse it should be delivered within 5-10 business days depending upon the region and shipping destination. Clients will be notified in the case of any additional delays.


Shipping fees are fixed and are determined according to the destination address and not the merchandise weight.  Our fixed shipping fees are as follow:

  • Canada : free shipping
  • United States : $25
  • International : $60

*Once the parcel has been shipped the client is responsible for pick-up at postal office if required. If the parcel is not claimed at  postal office and is returned to us, shipping fees for resending the parcel will be charged.

** Once your order shipped, an email from our carrier will automatically be sent to you including all your tracking information. In case you don’t receive this email, please contact us at so we can let you know what your tracking number is.

*** All custom charges for international shipments are the responsibility of the customer.